Shipping with Phoenix Phones

We aim to get your order shipped out to you as quickly and securely as possible.

Standard Shipping

All orders are dispatched via Royal Mail Tracked 48 delivery at no additional cost. This service provides tracking information and signature confirmation upon delivery.

Most UK orders arrive within 2-3 business days after dispatch. Delivery timeframes for other destinations may vary.

Upgrading to Special Delivery

For an added fee, you can choose Royal Mail Special Delivery Guaranteed by 12pm or 9am services at checkout for extra speed and security:

  • Special Delivery Guaranteed by 12pm - Next working day delivery by 12pm
  • Special Delivery Guaranteed by 9am - Next working day delivery by 9am

These services provide £750 of cover against loss and damage. Signature and SMS/email notifications are included.

Please contact us if you need an order urgently and would like to confirm Express delivery availability and pricing.

Tracking Your Order

Once your order is on its way, you'll receive a tracking number via email to follow your delivery progress. Make sure to check the estimated delivery date and arrange to be available to sign for your package.

Please get in touch with any other questions about shipping or delivery for your order!